Privacy Policy

 

Privacy Policy

Last updated: November 2025

This Privacy Policy explains how 6:24 Handcrafted (“we,” “us,” or “our”) collects, uses, and shares information when you visit our website or purchase from our store.

By using our site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information from you in a few different ways.

a. Information you provide to us

We collect information you voluntarily provide when you:

  • Place an order

  • Create an account

  • Sign up for our email list

  • Fill out a contact form or send us a message

  • Enter a giveaway or promotion

This may include:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Order details (products purchased, dates, amounts)

Payment information (such as credit card numbers) is processed by our payment providers (for example, Shopify Payments, PayPal, or other processors). We do not store your full credit card details on our own servers.

b. Information we collect automatically

When you visit our site, we automatically collect certain information about your device and how you interact with our store. This may include:

  • IP address

  • Browser type and version

  • Device type

  • Pages viewed and time spent on those pages

  • Referring website or link

  • General location (e.g., city/region)

  • We may also use cookies and similar technologies to keep your cart active, remember your preferences, and understand how visitors use our site.

2. How We Use Your Information

We use the information we collect for purposes including:

  • To process payments, arrange shipping, provide invoices, and confirm your order.

    Processing your orders

 

 

  • To respond to your questions, requests, or concerns.

    Customer support

     

  • To analyze how people browse and shop so we can improve our products, website, and overall experience.

    Improving our store

     

  • To send you order updates, product news, special offers, or other information we think you might like (you can unsubscribe at any time).

    Marketing and communication

     

We do not sell your personal information to other companies.

3. How We Share Your Information

We share your information with trusted service providers who help us run our business, such as:

  • E-commerce platform (e.g., Shopify)

  • Payment processors

  • Shipping and fulfillment providers

  • Email marketing and customer communication tools

  • Analytics and advertising partners (for example, Google Analytics or ad platforms, if used)

These providers only receive the information needed to perform their services and are expected to protect it and use it only for those purposes.

We may also share information if required to:

  • Comply with a legal obligation or government request

  • Protect our rights, property, or safety, or that of others

4. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Keep items in your shopping cart

  • Remember your preferences

  • Understand how visitors use our site

  • Support analytics and, where used, advertising/retargeting

You can control cookies through your browser settings. However, disabling cookies may affect how our site functions (for example, your cart may not work properly).

5. Email Marketing and Communication

If you provide your email address, we may contact you to:

  • Send order and shipping updates

  • Respond to your questions

  • Share news, promotions, and product updates

You can unsubscribe from marketing emails by clicking the “unsubscribe” link at the bottom of any email. You will still receive emails related to active orders and essential account or service messages.

6. Your Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information, such as:

  • Accessing the personal information we hold about you

  • Requesting corrections to outdated or inaccurate information

  • Requesting that we delete certain information (subject to legal obligations, like tax or accounting laws)

If you’d like to review, update, or delete your information, you can:

  • Log into your account (if you created one), or

  • Contact us using the details at the end of this policy.

7. Children’s Privacy

Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it.

8. Third-Party Links

Our site may contain links to other websites (for example, social media, partner sites, or articles). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies separately.

9. Data Security and Retention

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. No method of transmission or storage is 100% secure, but we work with reputable platforms and providers to help safeguard your data.

We retain personal information for as long as necessary to:

  • Fulfill orders and provide services

  • Meet legal, tax, and accounting obligations

  • Resolve disputes and enforce our agreements

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the site after changes are posted indicates your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:

6:24 Handcrafted